The global pandemic has taught the retail community more about disruptors than the most powerful recessions, depressions, and world wars. Covid-19 has exposed the weaknesses in our technology and processes and shown the distance between the expectations of shoppers and retailers. It has also shown that some retailers were ready for major disruption, while others were not.

Today, Flooid hosted the first event in our Vantage Point series on the topic of Store Transformation. It was a lively discussion that surfaced some great ideas about how retail leaders can best prepare their organization for transformation.

It is clear that the success of retail in the future rests with companies that can offer a true omnichannel experience. In particular, they need to be thinking about how best to use rich data, emerging technologies and collaboration with innovative partners to transform the instore experience. There will be significant rewards for retailers who get this right, especially as we are coming out of the global pandemic.

Retail leaders who are preparing for a technology-enabled transformation in customer experience and efficiency in the store may want to start by thinking about the following:

  • What are some of the core use cases for improvements to instore efficiency and an enhanced customer shopping experience?
  • What is your plan around testing and piloting new technologies instore?
  • Do you have the in-house capabilities to ramp up use of technology- and data-driven retail innovations?

If you missed today’s presentation and are interested in viewing it, please reach out to

And, please consider signing up for other events in our 2020 Vantage Point series:

November 10th Event: Cloud & Innovation

November 19th Event: Partner Ecosystems & Innovation

December 15th Event: Commerce Platforms & Looking Ahead into 2021

Flooid works with some of the world’s leading retailers. If you would like to learn more about Flooid’s capabilities, please Contact us.

  • 28th April 2022

    Friction: the number one focus for retailers?

    Flooid Blog

  • 27th April 2022

    Five key themes from Retail Technology Show’s first day

    Flooid Blog

  • 25th April 2022

    Optimize your stores with frictionless shopping

    Flooid Blog

  • 11th April 2022

    Your essential guide to reinventing retail

    Flooid Blog

  • 9th March 2022

    Flooid enhances South Africa operations with redPanda Software

    Flooid Blog

  • 8th March 2022

    IWD2022: thoughts from Flooid

    Flooid Blog

  • 24th January 2022

    What’s on the retail agenda for 2022

    Flooid Blog

  • 21st January 2022

    Omnichannel, the metaverse and AI - learnings from NRF 2022

    Flooid Blog

Want to see more?

Visit our blog