Flooid’s retail Managed Services team empowers your valuable IT resources to focus on more strategic areas of your operation. We emphasize high system and endpoint availability to support your fast-paced environment now, and in the future. Our responsive and professional support teams are second to none in providing exceptional service to resolve any issues while proactively improving service levels and reducing costs.

Our Managed Services deliver:

– Economies of scale
– Flexibility & options
– High system performance and uptime

Service Desk

The Flooid 24/365 Service Desk ensures someone is always available to support customer-facing staff and back-office teams to log issues and make service requests.

Estate Management

Complete end-to-end remote monitoring and management of your cloud and instore solution including analytics, alerting, release management and support.

Application and Middleware Support

Flooid manages the smooth and continuous end-to-end operation of our own applications as well as third party middleware.

Security and Capacity Management

Rest assured regulations are met with continuous security monitoring along with rapid deployment of solutions to address any concern that arises with emerging vulnerabilities or attacks.

  • 23rd May 2023

    POS evolution: Making mobile-only stores a success

    Flooid Blog

  • 19th May 2023

    Giving retailers the power to adapt with micro front ends

    Flooid Blog

  • 18th May 2023

    Flooid thinks: Martyn Osborne

    Flooid Thinks

  • 10th May 2023

    Five hot topics from Retail Technology Show

    Flooid Blog

  • 20th April 2023

    Ones to watch at Retail Technology Show

    Flooid Does

  • 17th April 2023

    Meet Flooid at the Retail Technology Show

    Flooid Does

  • 14th April 2023

    Inside the partnership: Flooid and Google Cloud

    Flooid Blog

  • 13th April 2023

    Fresh start for Flooid’s Give Back Committee

    Flooid Blog

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