Flooid’s retail IT Managed Services team empowers your valuable IT resources to focus on more strategic areas of your operation.
We emphasize high system and endpoint availability to support your fast-paced environment now and in the future. From the cloud to the store, Flooid monitors, manages and secures your retail technology, giving you an end-to-end retail solution backed by one accountable partner.
Our Managed Services deliver:
Economies of scale | Flexibility & options | High system performance and uptime
Why retailers hand cloud management to a partner
Most large retailers have already moved core systems to public or private cloud. The question now is not whether to use the cloud, but how to get the most from it without overloading internal IT teams.
That is where cloud managed services come in. Running a cloud POS estate well takes constant work: monitoring, patching, scaling for peak trading, and responding to new security threats. Flooid takes on that day-to-day work, so your team can focus on projects that move the business forward. Here’s how Flooid’s managed services keep your retail technology running, from the cloud to the store.
Managed services for your retail technology
Service Desk
The Flooid 24/365 Service Desk ensures someone is always available to support customer-facing staff and back-office teams to log issues and make service requests.
Cloud Monitoring and Management
Leverage Flooid’s cloud platform and be confident your stores and estate are optimized at all times with monitoring and alerting capabilities.
Platform Monitoring and Management
Flooid will monitor and manage our platform including data flowing between cloud and store endpoints as well as through service integrations to ensure operational performance.
Endpoint Monitoring and Management
Flooid can monitor and manage your in-store endpoint estate, including Flooid and third-party software updates, hardware alerting, remote builds and deployment.
Security and Capacity Management
Rest assured regulations are met with continuous security monitoring along with rapid deployment of solutions to address any concern that arises with emerging vulnerabilities or attacks.
