Flooid’s retail Managed Services team empowers your valuable IT resources to focus on more strategic areas of your operation. We emphasize high system and endpoint availability to support your fast-paced environment now, and in the future. Our responsive and professional support teams are second to none in providing exceptional service to resolve any issues while proactively improving service levels and reducing costs.
Our Managed Services deliver:
– Economies of scale
– Flexibility & options
– High system performance and uptime
Service Desk
The Flooid 24/365 Service Desk ensures someone is always available to support customer-facing staff and back-office teams to log issues and make service requests.
Estate Management
Complete end-to-end remote monitoring and management of your cloud and instore solution including analytics, alerting, release management and support.
Application and Middleware Support
Flooid manages the smooth and continuous end-to-end operation of our own applications as well as third party middleware.
Security and Capacity Management
Rest assured regulations are met with continuous security monitoring along with rapid deployment of solutions to address any concern that arises with emerging vulnerabilities or attacks.
12th April 2024
Why retail needs to rethink SCO
Flooid Blog - Retail Platform and Solutions
25th March 2024
Ryan Bryers Talks ROI at RTS
Flooid Blog - Retail Platform and Solutions
21st February 2024
Flooid returns to the Retail Technology Show
Flooid Does
16th February 2024
Flooid Announces Three-Year Partnership with PMC to Enhance Customer Support
Flooid Blog - Retail Platform and Solutions
13th February 2024
Meet Flooid at EuroCIS
Flooid Does
22nd January 2024
Effortless engagement, AI and omnichannel advances: Key talking points from NRF 2024
Flooid Blog - Retail Platform and Solutions
13th January 2024
Learn more about Flooid’s partners at NRF booth #3121
Flooid Blog - Retail Platform and Solutions
12th January 2024
New opportunities in New York
Flooid Blog - Retail Platform and Solutions
