Flooid’s retail Managed Services team empowers your valuable IT resources to focus on more strategic areas of your operation. We emphasize high system and endpoint availability to support your fast-paced environment now, and in the future. Our responsive and professional support teams are second to none in providing exceptional service to resolve any issues while proactively improving service levels and reducing costs.

Our Managed Services deliver:

– Economies of scale
– Flexibility & options
– High system performance and uptime

Service Desk

The Flooid 24/365 Service Desk ensures someone is always available to support customer-facing staff and back-office teams to log issues and make service requests.

Estate Management

Complete end-to-end remote monitoring and management of your cloud and instore solution including analytics, alerting, release management and support.

Application and Middleware Support

Flooid manages the smooth and continuous end-to-end operation of our own applications as well as third party middleware.

Security and Capacity Management

Rest assured regulations are met with continuous security monitoring along with rapid deployment of solutions to address any concern that arises with emerging vulnerabilities or attacks.

  • 16th February 2024

    Flooid Announces Three-Year Partnership with PMC to Enhance Customer Support

    Flooid Blog - Retail Platform and Solutions

  • 13th February 2024

    Meet Flooid at EuroCIS

    Flooid Does

  • 22nd January 2024

    Effortless engagement, AI and omnichannel advances: Key talking points from NRF 2024

    Flooid Blog - Retail Platform and Solutions

  • 13th January 2024

    Learn more about Flooid’s partners at NRF booth #3121

    Flooid Blog - Retail Platform and Solutions

  • 12th January 2024

    New opportunities in New York

    Flooid Blog - Retail Platform and Solutions

  • 4th January 2024

    Three ways to optimize profits and processes in 2024

    Flooid Blog - Retail Platform and Solutions

  • 2nd January 2024

    GLORY to acquire Flooid, a leading provider of Cloud-based Retail POS solutions

    Flooid Blog - Retail Platform and Solutions

  • 20th December 2023

    Fighting the loss prevention crisis

    Flooid Blog - Retail Platform and Solutions

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