Flooid’s retail Managed Services team empowers your valuable IT resources to focus on more strategic areas of your operation. We emphasise high system and endpoint availability to support your fast-paced environment now, and in the future. Our responsive and professional support teams are second to none in providing exceptional service to resolve any issues while proactively improving service levels and reducing costs.

Our Managed Services deliver:

– Economies of scale
– Flexibility & options
– High system performance and uptime

Service Desk

The Flooid 24/365 Service Desk ensures someone is always available to support customer-facing staff and back-office teams to log issues and make service requests.

Estate Management

Complete end-to-end remote monitoring and management of your cloud and instore solution including analytics, alerting, release management and support.

Database Support and Management

The Flooid services teams can monitor central databases 24/365 to improve application availability.

Application and Middleware support

Flooid manages the smooth and continuous end-to-end operation of our own applications as well as third party middleware.

Security and Capacity Management

Rest assured regulations are met with continuous security monitoring along with rapid deployment of solutions to address any concern that arises with emerging vulnerabilities or attacks.

  • 15th September 2023

    Inside the Partnership: Flooid and FreedomPay

    Flooid Blog

  • 25th August 2023

    Top tips on cloud migration

    Flooid Blog

  • 25th August 2023

    Flooid thinks: Ryan Bryers on cloud

    Flooid Thinks

  • 25th July 2023

    Retail Tech: Empower associates, optimise CX, and boost productivity

    Flooid Blog

  • 21st June 2023

    Inside the Partnership: Flooid and Deliverect

    Flooid Blog

  • 21st June 2023

    Inside the partnership: Flooid and SUSE

    Flooid Blog

  • 19th June 2023

    Reduce shrink at SCO

    Flooid Blog

  • 6th June 2023

    Flooid donates tablets to school in Zimbabwe

    Flooid Blog

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