Flooid’s retail Managed Services team empowers your valuable IT resources to focus on more strategic areas of your operation. We emphasise high system and endpoint availability to support your fast-paced environment now, and in the future. Our responsive and professional support teams are second to none in providing exceptional service to resolve any issues while proactively improving service levels and reducing costs.
Our Managed Services deliver:
– Economies of scale
– Flexibility & options
– High system performance and uptime
Service Desk
The Flooid 24/365 Service Desk ensures someone is always available to support customer-facing staff and back-office teams to log issues and make service requests.
Estate Management
Complete end-to-end remote monitoring and management of your cloud and instore solution including analytics, alerting, release management and support.
Database Support and Management
The Flooid services teams can monitor central databases 24/365 to improve application availability.
Application and Middleware support
Flooid manages the smooth and continuous end-to-end operation of our own applications as well as third party middleware.
Security and Capacity Management
Rest assured regulations are met with continuous security monitoring along with rapid deployment of solutions to address any concern that arises with emerging vulnerabilities or attacks.
15th September 2023
Inside the Partnership: Flooid and FreedomPay
Flooid Blog
25th August 2023
Top tips on cloud migration
Flooid Blog
25th August 2023
Flooid thinks: Ryan Bryers on cloud
Flooid Thinks
25th July 2023
Retail Tech: Empower associates, optimise CX, and boost productivity
Flooid Blog
21st June 2023
Inside the Partnership: Flooid and Deliverect
Flooid Blog
21st June 2023
Inside the partnership: Flooid and SUSE
Flooid Blog
19th June 2023
Reduce shrink at SCO
Flooid Blog
6th June 2023
Flooid donates tablets to school in Zimbabwe
Flooid Blog
