Flooid’s retail Managed Services team empowers your valuable IT resources to focus on more strategic areas of your operation. We emphasise high system and endpoint availability to support your fast-paced environment now, and in the future. Our responsive and professional support teams are second to none in providing exceptional service to resolve any issues while proactively improving service levels and reducing costs.
Our Managed Services deliver:
– Economies of scale
– Flexibility & options
– High system performance and uptime
Service Desk
The Flooid 24/365 Service Desk ensures someone is always available to support customer-facing staff and back-office teams to log issues and make service requests.
Estate Management
Complete end-to-end remote monitoring and management of your cloud and instore solution including analytics, alerting, release management and support.
Database Support and Management
The Flooid services teams can monitor central databases 24/365 to improve application availability.
Application and Middleware support
Flooid manages the smooth and continuous end-to-end operation of our own applications as well as third party middleware.
Security and Capacity Management
Rest assured regulations are met with continuous security monitoring along with rapid deployment of solutions to address any concern that arises with emerging vulnerabilities or attacks.
17th March 2023
Keeping our heads in the cloud
Flooid Says
15th March 2023
Hot topics from Smart Retail Tech Expo
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8th March 2023
International Women’s Day 2023
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14th February 2023
Why you should LOVE retailers
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3rd February 2023
All change at the checkout?
Flooid Blog
25th January 2023
AI, agility and ‘retail everywhere’ – key talking points from NRF 2023
Flooid Blog
17th January 2023
Composable commerce at NRF 2023
Flooid Blog
16th January 2023
Faster, more flexible insights
Flooid Blog
