Flooid’s retail Managed Services team empowers your valuable IT resources to focus on more strategic areas of your operation. We emphasise high system and endpoint availability to support your fast-paced environment now, and in the future. Our responsive and professional support teams are second to none in providing exceptional service to resolve any issues while proactively improving service levels and reducing costs.

Our Managed Services deliver:

– Economies of scale
– Flexibility & options
– High system performance and uptime

Service Desk

The Flooid 24/365 Service Desk ensures someone is always available to support customer-facing staff and back-office teams to log issues and make service requests.

Estate Management

Complete end-to-end remote monitoring and management of your cloud and instore solution including analytics, alerting, release management and support.

Database Support and Management

The Flooid services teams can monitor central databases 24/365 to improve application availability.

Application and Middleware support

Flooid manages the smooth and continuous end-to-end operation of our own applications as well as third party middleware.

Security and Capacity Management

Rest assured regulations are met with continuous security monitoring along with rapid deployment of solutions to address any concern that arises with emerging vulnerabilities or attacks.

  • 3rd February 2023

    All change at the checkout?

    Flooid Blog

  • 25th January 2023

    AI, agility and ‘retail everywhere’ – key talking points from NRF 2023

    Flooid Blog

  • 17th January 2023

    Composable commerce at NRF 2023

    Flooid Blog

  • 16th January 2023

    Faster, more flexible insights

    Flooid Blog

  • 15th January 2023

    Discover the future of POS at NRF 2023

    Flooid Blog

  • 12th January 2023

    Flooid And Hudson At NRF 2023

    Flooid Blog

  • 19th December 2022

    Ones to watch at NRF 2023

    Flooid Blog

  • 15th December 2022

    Flooid Talks Unified Commerce

    Flooid Blog

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