From your initial conversation, to validation and configuration, through to pilot and rollout, you’ll have a skilful team of Flooid Professional Services experts partner with you to ensure your retail solutions deliver the results your business demands.

Flooid’s Professional Services engagements start with interactive workshops to understand your retail challenges and demonstrate how Flooid’s solutions can help you meet your unique business goals. After we understand your needs, we’ll continue to partner with you closely as your project is delivered.

Flooid’s collaborative process

1. Validate

The partnership will kick off with an interactive workshop demonstrating the breadth & richness of the Flooid product and establishing the right configuration of your solution to fit requirements.

2. Build

The solution is configured and assessed to run optimally for the environment including hardware, networking and access considerations, creating the build and scripts for deployment into the cloud.

3. Test

The solution configuration is tested thoroughly to optimise configuration settings, confirm data and performance, address any issues, and ensure a successful user adoption experience.

4. Pilot and optimise

The live pilot in store allows us to analyse data and results and suggest optimisations and rollout scenarios that minimise disruption and drive rapid adoption and operational success.

5. Consult and grow

You’re now fully up and running as a Flooid customer. We continue to support you as you adapt to change and grow your business, checking in regularly to discuss how we can continue to ensure your success.

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