Flooid’s retail Managed Services free your valuable IT resources to focus on more strategic areas of your operation. We emphasize high system and endpoint availability to support your fast-paced environment now, and in the future. Our responsive and professional support teams are ready to provide exceptional service to resolve any issues while proactively improving service levels and reducing costs.
Our Managed Services deliver:
– Economies of scale
– Flexibility & options
– High system performance and uptime
Service Desk
The Flooid 24 x 365 Service Desk ensures a single point of contact for customer-facing staff and back-office teams to log issues and make service requests.
POS Estate Management
Complete end-to-end remote management and monitoring of your POS devices including asset reporting, software release management and support.
Database support and management
The Flooid services teams can monitor central databases 24 x 365 to improve application availability.
Application and Middleware support
Flooid manages the smooth and continuous end-to-end operation of Flooid applications and middleware.
Security and Capacity Management
Meet compliance regulations with continuous security monitoring.
28th April 2022
Friction: the number one focus for retailers?
Flooid Blog
27th April 2022
Five key themes from Retail Technology Show’s first day
Flooid Blog
25th April 2022
Optimize your stores with frictionless shopping
Flooid Blog
11th April 2022
Your essential guide to reinventing retail
Flooid Blog
9th March 2022
Flooid enhances South Africa operations with redPanda Software
Flooid Blog
8th March 2022
IWD2022: thoughts from Flooid
Flooid Blog
24th January 2022
What’s on the retail agenda for 2022
Flooid Blog
21st January 2022
Omnichannel, the metaverse and AI - learnings from NRF 2022
Flooid Blog
