Flooid’s retail Managed Services team empowers your valuable IT resources to focus on more strategic areas of your operation. We emphasize high system and endpoint availability to support your fast-paced environment now, and in the future. Our responsive and professional support teams are second to none in providing exceptional service to resolve any issues while proactively improving service levels and reducing costs.
Our Managed Services deliver:
– Economies of scale
– Flexibility & options
– High system performance and uptime
Service Desk
The Flooid 24/365 Service Desk ensures someone is always available to support customer-facing staff and back-office teams to log issues and make service requests.
Estate Management
Complete end-to-end remote monitoring and management of your cloud and instore solution including analytics, alerting, release management and support.
Application and Middleware Support
Flooid manages the smooth and continuous end-to-end operation of our own applications as well as third party middleware.
Security and Capacity Management
Rest assured regulations are met with continuous security monitoring along with rapid deployment of solutions to address any concern that arises with emerging vulnerabilities or attacks.
31st October 2022
Five terrifying retail trends
Flooid Blog
14th October 2022
Demystifying tokens
Flooid Blog
14th October 2022
Accelerating change with composable commerce
Flooid Blog
7th October 2022
Build resilience and reduce friction in BYOD journeys
Flooid Blog
26th September 2022
6 capabilities to drive the convenience store of the future
Flooid Blog
22nd September 2022
Payments without limits
Flooid Blog
20th September 2022
A first-class experience for every airport shopper
Flooid Blog
13th July 2022
Marks & Spencer extends relationship with Flooid for software and services
Flooid Blog
