The global pandemic has taught the retail community more about disruptors than the most powerful recessions, depressions, and world wars. Covid-19 has exposed the weaknesses in our technology and processes and shown the distance between the expectations of shoppers and retailers. It has also shown that some retailers were ready for major disruption, while others were not.
Today, Flooid hosted the first event in our Vantage Point series on the topic of Store Transformation. It was a lively discussion that surfaced some great ideas about how retail leaders can best prepare their organisation for transformation.
It is clear that the success of retail in the future rests with companies that can offer a true omnichannel experience. In particular, they need to be thinking about how best to use rich data, emerging technologies and collaboration with innovative partners to transform the instore experience. There will be significant rewards for retailers who get this right, especially as we are coming out of the global pandemic.
Retail leaders who are preparing for a technology-enabled transformation in customer experience and efficiency in the store may want to start by thinking about the following:
- What are some of the core use cases for improvements to instore efficiency and an enhanced customer shopping experience?
- What is your plan around testing and piloting new technologies instore?
- Do you have the in-house capabilities to ramp up use of technology- and data-driven retail innovations?
If you missed today’s presentation and are interested in viewing it, please reach out to marketing@flooid.com.
And, please consider signing up for other events in our 2020 Vantage Point series:
November 10th Event: Cloud & Innovation
November 19th Event: Partner Ecosystems & Innovation
December 15th Event: Commerce Platforms & Looking Ahead into 2021
Flooid works with some of the world’s leading retailers. If you would like to learn more about Flooid’s capabilities, please Contact us.
6th December 2023
Flooid announces a strategic partnership with Planet that empowers retailers to remove friction from the shopping experience
Flooid Blog
30th November 2023
Flooid — #1 for new POS installations in North America
Flooid Blog
20th November 2023
Ones to Watch at NRF 2024
Flooid Does
20th November 2023
Flooid to exhibit at Retail’s Big Show 2024
Flooid Does
24th October 2023
Flooid thinks: Eric Bilange on Cloud
Flooid Thinks
15th September 2023
Inside the Partnership: Flooid and FreedomPay
Flooid Blog
25th August 2023
Top tips on cloud migration
Flooid Blog
25th August 2023
Flooid thinks: Ryan Bryers on cloud
Flooid Thinks