Can your commerce system cope with the growing number of customer journeys and channels? Or do you need a Great Retail Reboot?
Business models. Recruitment and retention. Supply chains. Logistics. Payments. It’s hard to identify any element of retail that hasn’t been shaken by Covid-19. In this changing environment, retailers can’t stand still. 2022 will be a pivotal year as we move post-pandemic and we need to rethink what’s needed about the way operations work to meet changing customer needs. In a word it’s time to reboot.
In this white paper you will learn:
- The key factors driving change for an industry in transition
- The 5 points that retailers should consider to be more competitive
- How to rebuild commerce capabilities for an omnichannel, multi-vertical world