Our culture
Here at Flooid, we love our culture – it has helped us achieve some amazing things. It’s a great place to work because of the people we employ. Fun, professional and supportive, we want like-minded individuals who love to love their job. We are on a mission to revolutionize our colleagues’ and customers’ experiences by employing experts that want to be part of our team.
We’re an energetic group of people, based globally, that have customers’ needs at the heart of what we do. We have great success in what we’ve done and an exciting strategy for where we are heading.
We are Better Together. At Flooid, a Glory company, we work in partnership – both locally and globally – to foster inclusion and embrace the value of differences in our workforce.
Our values

Integrity
We demonstrate honesty and accountability.

Adaptability
We drive change in a constantly evolving market.

Inclusivity
We recognize strength in our differences.

Customer-centricity
We prioritize advocacy and service to our customers.

Impact
We strive to make a difference and thrive on achievement.
Our people
“I initially joined Flooid as a Customer Service Team Leader where I managed a team of advisors within the contact centre. I was supported in taking my career in a different direction and now work as an HR Co-Ordinator. I was supported by Flooid to complete my CIPD qualification which will hopefully allow me to progress my career further in the future.”
“I started my professional journey in IT at Flooid as a First Line Service Desk Agent. Flooid has provided me the opportunity to explore several different roles and gain invaluable experience of the IT industry. After a spell as Flooid’s Cyber Security Officer, I am now working for Flooid’s parent company Glory as the Group Cyber Security Officer – I have always wanted to progress towards a position in security, and this was made possible at Flooid. I enjoy working on our Cyber Security programme and am grateful for the support & development that Flooid have provided to me in my time with the company.”
“I started as a Software Engineer in 2008 working alongside many talented people. I enjoy working for a company that values my input and gives me the freedom to guide development projects.”
“What we do really well at Flooid is down to our people and how we work together. People are approachable, willing to share knowledge, and genuinely try to help each other succeed. There’s very little ego. If someone needs support, there’s always someone ready to step in, explain things clearly, or work through a problem together.”
Career development
It is important to us to give our team opportunities to develop their skills and experience. At Flooid, we use a blended approach to employee development.
We learn and develop through experience
We learn and develop through working with each other, our great team of dedicated and experienced experts
We learn and develop through structured courses and programs
We provide all our employees with access to a Udemy Business account
18th February 2026
Make the most of EuroShop
Flooid Blog,Flooid Blog - Retail Platform and Solutions
18th February 2026
Move fast and stay flexible with Flooid
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13th February 2026
Waitrose renews their relationship with Flooid
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13th February 2026
Meet Flooid at EuroShop 2026
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26th January 2026
Flooid Thinks: Loss Prevention with Lisa Bowden
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9th January 2026
Building retail resilience in Australia
Flooid Blog,Flooid Blog - Retail Platform and Solutions
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Ones to watch at NRF 2026
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19th December 2025
Meet our partners for NRF 2026
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