Our culture

Here at Flooid, we love our culture – it has helped us achieve some amazing things. It’s a great place to work because of the people we employ.  Fun, professional and supportive, we want like-minded individuals who love to love their job. We are on a mission to revolutionize our colleagues’ and customers’ experiences by employing experts that want to be part of our team.

We’re an energetic group of people, based globally, that have customers’ needs at the heart of what we do. We have great success in what we’ve done and an exciting strategy for where we are heading.


 

We are Better Together.  At Flooid, a Glory company, we work in partnership – both locally and globally – to foster inclusion and embrace the value of differences in our workforce.

Our values

Integrity

We demonstrate honesty and accountability.

Adaptability

We drive change in a constantly evolving market.

Inclusivity

We recognize strength in our differences.

Customer-centricity

We prioritize advocacy and service to our customers.

Impact

We strive to make a difference and thrive on achievement.

Our people

“I initially joined Flooid as a Customer Service Team Leader where I managed a team of advisors within the contact centre. I was supported in taking my career in a different direction and now work as an HR Co-Ordinator. I was supported by Flooid to complete my CIPD qualification which will hopefully allow me to progress my career further in the future.”

Elaine, HR Coordinator

“I started my professional journey in IT at Flooid as a First Line Service Desk Agent. Flooid has provided me the opportunity to explore several different roles and gain invaluable experience of the IT industry. After a spell as Flooid’s Cyber Security Officer, I am now working for Flooid’s parent company Glory as the Group Cyber Security Officer – I have always wanted to progress towards a position in security, and this was made possible at Flooid. I enjoy working on our Cyber Security programme and am grateful for the support & development that Flooid have provided to me in my time with the company.”

Dom, Group Cyber Security Officer

“I started as a Software Engineer in 2008 working alongside many talented people.  I enjoy working for a company that values my input and gives me the freedom to guide development projects.”

Sean, Principal Engineer

“What we do really well at Flooid is down to our people and how we work together. People are approachable, willing to share knowledge, and genuinely try to help each other succeed. There’s very little ego. If someone needs support, there’s always someone ready to step in, explain things clearly, or work through a problem together.”

Kay Okwong, Business Analyst

Working for Flooid

Lyndel

Director of Project Delivery


 

Federico

Head of Site Reliability Engineering


 

Dennis

Solutions Architect


 

Kate

HR Business Partner


 

Russ

Senior Software Engineer


 

Duman

Service Operations Engineer


 

Mike

Group Lead Business Analyst


 

Russell

Test Operations Lead


 

Career development

It is important to us to give our team opportunities to develop their skills and experience. At Flooid, we use a blended approach to employee development.

We learn and develop through experience

We learn and develop through working with each other, our great team of dedicated and experienced experts

We learn and develop through structured courses and programs

We provide all our employees with access to a Udemy Business account

  • 18th February 2026

    Make the most of EuroShop

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  • 18th February 2026

    Move fast and stay flexible with Flooid

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  • 13th February 2026

    Waitrose renews their relationship with Flooid

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  • 13th February 2026

    Meet Flooid at EuroShop 2026

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  • 26th January 2026

    Flooid Thinks: Loss Prevention with Lisa Bowden

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  • 9th January 2026

    Building retail resilience in Australia

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  • 2nd January 2026

    Ones to watch at NRF 2026

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  • 19th December 2025

    Meet our partners for NRF 2026

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