Experiences

Flooid’s platform, partners and tools deliver innovative commerce experiences for modern retail. From flexible POS and MPOS to self-checkout, personalized offers and endless aisle, with our fully-managed cloud applications we’ve got you covered.

Point-of-sale

All your systems and touchpoints work together in one modern platform that connects your entire store. Flooid’s POS drives a seamless customer experience across all touchpoints and provides a consolidated view of business across all channels and stores.

Self service

Transform the store experience by giving your customers the choice of how they shop instore. With Flooid’s Self-Service options, customers can scan and pay for items at a self-checkout, with their mobile phone or with a store-provided handheld scanning device.

Mobile POS

Flooid’s Mobile POS solution delivers flexibility and a more engaging customer experience while reducing checkout times and allowing staff to focus on higher value tasks including returns, order taking, and arranging deliveries to the home or store.

POS / convertible lane

Flooid’s Self-Checkout Convertible Lane solution works with your existing systems, meaning no rip and replace of existing hardware. Registers easily become Convertible Lanes, capable of being operated by either customers or staff.

Empower – associate enablement

Flooid’s Empower app can transform retail operations by enabling associates to monitor and respond to self-checkout issues remotely, in real-time, and from the palm of their hands.

Mobile stock and inventory

Flooid’s Unified Commerce Platform enables retailers to deliver a consistent selling experience, with seamless, in-store stock and inventory management at its core. With instant access to inventory data, retailers can unlock significant business value – boosting operational efficiency and elevating the customer experience.

Back office / cash office

Flooid’s Back Office solution is designed to streamline essential functions, enabling retailers to manage inventory, finances, staff, and sales data efficiently, while our Cash Office solution allows retailers to manage end to end movement of cash tenders and provide reporting to monitor variances.

Flooid Insights Data Platform

The Flooid Unified Commerce Platform is trusted by retailers to enable and record every transaction – producing an extraordinary amount of data. The founding principle of the Flooid Insights Data Platform is equipping retailers with complete and flexible access to that valuable data.

Three product options provide a choice and flexibility in how to access point of service data and integrate into systems and operations, resulting in clear and actionable insights:

Data connector

Formed by our big data infrastructure (held in Google Cloud) – streaming data pipelines that land raw structures data in a scalable, centralised, single-tenant, secure repository.

Data can be extracted for use by other systems, and even streamed in near-real-time to any destination. The Data Connector is the base upon which your business can leverage our Flooid data lake wherever it’s needed and ensure that your data is accessible and manageable at scale.

Data repository

Our Data Repository is built for retailers who have already invested in business intelligence dashboarding tools and seek accelerated query responses and the convenience of a managed data source.

Flooid transforms raw data into meaningful business insights through a combination of precomputed and near-real-time data processing, enabling optimal querying speed in your existing business intelligence visualization tool.

Business dashboards

Ready-to-use, pre-built visualizations of data, designed by retail experts with a core focus on store operations. Dashboard collections such as Management & Audit facilitate loss prevention activities, while the Performance collection dashboards help monitor and grow sales.

With a user-friendly interface and intuitive design, Business Dashboards transforms data analysis into a straightforward process – enabling users of all skill levels to quickly glean actionable insights from their data.

Extensibility

Through modern architecture and sophisticated domain lead services, Flooid embraces extensibility – enabling developers to add new features, functions or integrations as needs evolve. This is especially valuable in environments where requirements or technologies may change over time. Features and integrations can be enhanced to meet specific business requirements and include third party apps, for example:

Cashierless stores

Kiosk

Scan & go

Sectors

No more siloed operations across different verticals, brands or territories!

We give you a single unified commerce platform that works across grocery and drug, fuel, specialty retail, general merchandise and hospitality. Bringing every store, channel and market together to create the flexible shopping journeys your customers crave.

Grocery

Some of the largest Grocery retailers rely on Flooid to run their stores. The Flooid unified commerce platform connects store, web and mobile touchpoints providing you with a single view of your operations. Your grocery store will thrive with the Flooid platform and in-store experiences – benefit from increased checkout speed and flexibility, enhanced inventory, empowered sales associates, and reduced shrinkage – all while providing exceptional personalised customer experiences.

Fuel and convenience

If you’re in the fuel and convenience store industry looking for a reliable and adaptable POS powered by a composable unified commerce platform, then look no further than Flooid. Our comprehensive, flexible, cloud-native platform enhances operational efficiency and delivers an outstanding customer experience. Through our hardware-agnostic and open architecture, Flooid enables seamless integration with various payment systems, loyalty programs, and service add-ons like car washes, allowing retailers to offer a unified and streamlined shopping experience.

Hospitality

Whether you are a pub or a restaurant, get it working smarter with Flooid’s unified commerce platform. Synchronise your front and back-of-house systems, integrate with apps such as Deliverect to win more customers and drive revenue, access your data to make smarter business decisions and drive repeat business and loyalty with personalised offers.

Specialty and luxury

Whether you operate a fashion, book, DIY or optical store Flooid has you covered. Flooid’s unified commerce platform helps you connect store, mobile and web touchpoints into a single connected journey while making the complex checkout process seamless. Flooid also helps staff deliver exceptional customer service and improve instore selling with Mobile POS, Endless Aisle and Self Checkout options.

General merchandise

The Flooid cloud-based unified commerce solution enables General Merchandisers to deliver differentiated revenue-generating customer experiences that drive loyalty. By bringing store, mobile and web channels under one umbrella, General Merchandisers can speed up go-to-market strategies, launch new frictionless experiences, add new sales channels, convert customers on any device and deliver personalised offers across all customer touchpoints.

Fashion

Leading fast fashion businesses and consultative-led boutiques use Flooid’s flexible commerce platform. Unified data frees staff to serve via mobile POS, while customer journeys that span online and in-store visits remain seamless for the customer. Simple, effective integration also ensures frictionless returns processes.

Discount

In discount, speed and value are of the essence. Flooid’s unified commerce platform can process an incredible scale of price changes instantly. Coupons, loyalty and offers are rewarded on any channel. And in-store journeys become faster and require less staff with self-checkout options built around customer preferences.

Health, beauty & pharmacy

Specialized products and services often require bespoke processes and a fully supported frontline team. Flooid’s unified commerce platform gives your teams a flexible operational base to ensure every customer journey is enabled with personalized information, and to add additional sales capabilities as and when you want to.

Travel retail

Travel retail continues to evolve as shoppers expect faster, more flexible, and more connected in-store experiences. Whether purchasing a gift card, redeeming a digital voucher, or topping up a mobile device, customers want simple and reliable options at every touchpoint – these developments are built natively into Flooid’s core product, protecting a straightforward path to future upgrades.

Meeting your business needs

Flooid offers the unified commerce platform retailers need to optimize customer engagement and sales at every touchpoint.

Customer engagement

Flooid’s Personalized Offers software enables retailers to deliver customised targeted promotions and discounts to individual customers based on their preferences, purchase history, and behavior.

Store transformation

The evolution in ecommerce has changed shopping journeys and the role of the retail store – transforming towards multipurpose omnichannel centers. Customers demand better service instore, faster, flexible checkout, easy access to product information, personalized recommendations, and multiple fulfilment options. With Flooid, it’s quick and easy to digitize your store, even using existing and legacy systems, evolving to new hardware as you digitally migrate and launch new omnichannel services.

Personalized customer experiences

Great retail experiences are built on personal engagement, but it’s a challenge achieving that at scale and across channels. With Flooid, you can really understand customers and influence their behavior both instore and out, using rewards and incentives to increase spend, frequency of visits, purchase of specific products and engagement with new sales channels. Personalized rewards for social interaction and referrals, continue engagement.

Operational excellence

In today’s world, it takes more agile, responsive store operations to meet customer demands. Flooid provides a comprehensive set of back-office and administrative functions as well as cloud-based managed services to help you run your store, end to end. Flooid features cash office and transaction audits, store-based reporting, stock and inventory, promotion and price management, and analytics and insights – giving store managers a full picture of their business in real time.

Empowered employees

Elevating the customer experience takes great customer service, making store associates key competitive differentiators. Staff should be able to process transactions swiftly and flexibly anywhere in the store. Bringing omnichannel insights and digital capabilities onto the sales floor enables associates to connect with customers in new ways. Mobile POS, endless aisle, analytics & insights, instore dashboards and real-time alerts & monitoring enable every associate to deliver.

Charitable microdonations

Flooid’s unified commerce platform makes it easy for retailers to incorporate charitable giving and microdonations seamlessly during their customers’ shopping experience. Shoppers are asked to donate during the checkout process by a prompt asking if they wish to round up and direct their donation to selected charities.

Want to know more about our retail solutions?

  • 2nd January 2026

    Ones to watch at NRF 2026

    Flooid Does

  • 19th December 2025

    Meet our partners for NRF 2026

    Flooid Does

  • 8th December 2025

    Technology with heart: Supporting the people behind holiday retail

    Flooid Blog,Flooid Blog - Retail Platform and Solutions

  • 4th December 2025

    NRF 2026: Point-of-sale possibilities. Made personal by Flooid.

    Flooid Blog - Retail Platform and Solutions

  • 27th November 2025

    Holiday retail is hard. Flooid helps make it easier.

    Flooid Blog - Retail Platform and Solutions

  • 19th November 2025

    Enhancing travel retail through powerful new integrations

    Flooid Blog

  • 18th November 2025

    Flooid and Aurus: Innovating retail payments

    Flooid Blog - Retail Platform and Solutions

  • 31st October 2025

    Delivering unified commerce: Flooid + Deliverect in action

    Flooid Blog,Flooid Blog - Retail Platform and Solutions

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