Keeping retail resilient

Retailers today face a rising number of threats. Sophisticated cybersecurity attacks leveraging AI, increasing incidences of in-person fraud and advanced phishing scams can all potentially cost millions of dollars in lost income or ransomware payments, meaning that it is more important than ever for businesses to employ robust security measures to stay resilient. Cybersecurity and data safety are no longer IT-related checkboxes – they are now integral to operations.

The methods that retailers can use to stay open, secure and agile are multi-faceted and evolving:

Building a Strong Security Posture

Retailers need a holistic approach to protection, from access control and vulnerability management to employee training and monitoring. Partnering with Flooid ensures this posture is not only established but maintained. With ISO 27001 accreditation and composable architecture, retailers can rest assured that even in the event of a breach, POS devices keep running to prevent losses.

Smarter In-Store Security

With UK shop theft doubling in recent years, in-store fraud prevention is as vital as cybersecurity. Flooid’s platform equips associates with insights through support of AI-driven tools such as computer vision, motion sensors and RFID, enabling a layered fraud strategy tailored to each retailer.

Protecting and Using Data

Data drives retail—from loyalty programs to customer journeys—but it’s also a prime target. Flooid helps safeguard sensitive information through encryption, confidentiality, and minimal retention, while ensuring essential data remains accessible.

Resilience for the Future

With decades of retail expertise, gold-standard accreditation, and ongoing investment in our platform, Flooid keeps retailers protected and operational under any conditions.

Eric Bilange, Group CTO Flooid and Global Software CTO GGS, said, “When something goes wrong in a single store, that’s one issue. But in retail, problems rarely stay isolated. For a retailer with thousands of locations, a system-wide failure can mean thousands of store managers calling the help desk at once. In these situations, the only thing that truly matters is restoring service—fast.

“That’s why, beyond resilience, Flooid has built robust and efficient recovery mechanisms—both in the cloud and in-store. Our systems are designed to bring a POS back to a fully operational state within minutes. Combined with real-time monitoring, Flooid helps identify and isolate issues quickly, preventing them from spreading and avoiding a flood of support calls from frustrated store teams.”

To learn how you can future-proof your business to stay agile, resilient and primed for growth, download our white paper.

Or contact us to find out how Flood helps the world’s biggest retailers maintain customer loyalty and engaging experiences.