Incisiv’s new playbook takes a deep dive into the trends affecting grocery and convenience businesses – and explains what they can do to stay ahead of the curve.


 

Packed full of industry statistics and evidence-driven insights from the likes of McKinsey and Bain, Unified Commerce for Grocery & Convenience 2022 is a must-read for forward thinking retailers looking to improve and unify the customer experience. The report also provides an actionable framework for adopting a unified commerce approach.

Here are five key takeaways from the report:

  • A convergence of forces including eCommerce, new value propositions, added competition and technological innovation is redefining the marketplace
  • New shopper behaviours are emerging in the digital-first world
  • Value is changing; retailers need to find new differentiation points in a market increasingly driven by extremes on price
  • Revenue streams and profit pools are up for grabs
  • Finding and keeping customers is harder and more expensive than ever; ‘stomach-share’ should be the new key focus

Unified Commerce for Grocery & Convenience 2022 expands on each of these points and provides insights into how to avoid channel-lock, while expanding into new categories and delivering superior customer experiences.

To download your free copy in PDF format, simply click here

A complementary Flooid white paper Beyond Composable Commerce is also available to read here

Flooid works with some of the world’s leading retailers. If you would like to learn more about Flooid’s capabilities, please Contact us.

  • 24th June 2022

    Flooid named a ‘Major Player’ in grocery and food store point-of-sale

    Flooid Blog

  • 24th May 2022

    A new playbook for grocery and convenience

    Flooid Blog

  • 28th April 2022

    Friction: the number one focus for retailers?

    Flooid Blog

  • 27th April 2022

    Five key themes from Retail Technology Show’s first day

    Flooid Blog

  • 25th April 2022

    Optimise your stores with frictionless shopping

    Flooid Blog

  • 11th April 2022

    Your essential guide to reinventing retail

    Flooid Blog

  • 9th March 2022

    Flooid enhances South Africa operations with redPanda Software

    Flooid Blog

  • 8th March 2022

    IWD2022: thoughts from Flooid

    Flooid Blog

Want to see more?

Visit our blog