Focus on your retail customers while Flooid focuses on your operations

Flooid’s Retail Managed Services options allow you to free up valuable IT resources to focus on more strategic areas of your retail operation. Our highly skilled team have visibility to ensure high system and endpoint availability, so you have the confidence that your fast paced environment is supported now, and in the future.

Flooid’s Support team have expertise in cloud and endpoint technologies, dedicated to ensuring our retail customers can trade successfully every day. We provide an overarching governance structure built upon our four cornerstones: Visibility, Governance, Management and Automation.

To get the most out of your Flooid implementation we believe in fully understanding your business. Our Flooid Professional Services team comprised of retail subject matter experts drives customer satisfaction & value through comprehensive services programs that put the client at the heart of everything we do. From planning a project to executing it and ensuring it moves from pilot to rollout without a hitch, we understand what it takes to adapt, deploy and support retail solution change management.

Getting cloud right is not easy. Flooid’s secure, high-availability cloud infrastructure drives powerful unified commerce capabilities at scale with resilience and performance you can trust. Take your innovation higher and your costs lower and move your managed services to the cloud.

Our managed, cloud hosted solutions are supported by Flooid experts every step of the way, from Call Handling and Incident Management via the Service Desk, management and monitoring of remote endpoints to proactively alert to impending issues, to capacity management, DBA, housekeeping and patching by the Managed Service team – all overseen by your Service Delivery Manager – your eyes, ears and voice within Flooid.