The global pandemic has taught the retail community more about disruptors than the most powerful recessions, depressions, and world wars. Covid-19 has exposed the weaknesses in our technology and processes and shown the distance between the expectations of shoppers and retailers. It has also shown that some retailers were ready for major disruption, while others were not.

Today, Flooid hosted the first event in our Vantage Point series on the topic of Store Transformation. It was a lively discussion that surfaced some great ideas about how retail leaders can best prepare their organisation for transformation.

It is clear that the success of retail in the future rests with companies that can offer a true omnichannel experience. In particular, they need to be thinking about how best to use rich data, emerging technologies and collaboration with innovative partners to transform the instore experience. There will be significant rewards for retailers who get this right, especially as we are coming out of the global pandemic.

Retail leaders who are preparing for a technology-enabled transformation in customer experience and efficiency in the store may want to start by thinking about the following:

  • What are some of the core use cases for improvements to instore efficiency and an enhanced customer shopping experience?
  • What is your plan around testing and piloting new technologies instore?
  • Do you have the in-house capabilities to ramp up use of technology- and data-driven retail innovations?

If you missed today’s presentation and are interested in viewing it, please reach out to marketing@flooid.com.

And, please consider signing up for other events in our 2020 Vantage Point series:

November 10th Event: Cloud & Innovation

November 19th Event: Partner Ecosystems & Innovation

December 15th Event: Commerce Platforms & Looking Ahead into 2021

Flooid works with some of the world’s leading retailers. If you would like to learn more about Flooid’s capabilities, please Contact us.

  • 25th March 2024

    Ryan Bryers Talks ROI at RTS

    Flooid Blog

  • 21st February 2024

    Flooid returns to the Retail Technology Show

    Flooid Does

  • 16th February 2024

    Flooid Announces Three-Year Partnership with PMC to Enhance Customer Support

    Flooid Blog

  • 13th February 2024

    Meet Flooid at EuroCIS

    Flooid Does

  • 22nd January 2024

    Effortless engagement, AI and omnichannel advances: Key talking points from NRF 2024

    Flooid Blog

  • 13th January 2024

    Learn more about Flooid’s partners at NRF booth #3121

    Flooid Blog

  • 12th January 2024

    New opportunities in New York

    Flooid Blog

  • 4th January 2024

    Three ways to optimise profits and processes in 2024

    Flooid Blog

Want to see more?